Refund policy

No Returns or Exchanges Policy

All sales are final. We do not accept returns or exchanges on any products purchased from QoalaT.

Custom Products As our products are made-to-order and customized specifically for each customer, we cannot accept returns or offer exchanges once an order has been placed and production has begun.

Quality Guarantee We take great care to ensure all products meet our quality standards before shipping. If you receive a defective or damaged item, please contact us within 7 days of delivery with photos of the issue, and we will work with you to resolve the problem.

Order Accuracy Please review your order carefully before completing your purchase. We are not responsible for orders placed with incorrect size, color, or design selections.

Questions If you have any questions about this policy, please contact us before placing your order.